{"id":8205,"date":"2025-03-23T02:23:36","date_gmt":"2025-03-22T17:23:36","guid":{"rendered":"https:\/\/uism.co.jp\/?p=4976"},"modified":"2026-04-13T14:12:21","modified_gmt":"2026-04-13T05:12:21","slug":"accessibility-in-ux-research-considerations-and-practical-points-for-research-firms-2","status":"publish","type":"post","link":"https:\/\/uism.co.jp\/en\/blog\/accessibility-in-ux-research-considerations-and-practical-points-for-research-firms-2\/","title":{"rendered":"Navigating Accessibility UX Research in the Japanese Market"},"content":{"rendered":"\n<p>As the importance of Diversity, Equity, &amp; Inclusion has increased in recent years, there has been a growing emphasis on accessibility. <span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">Designing products and services that are easy for everyone to use is not only socially responsible, but essential to a company\u2019s sustainability.&nbsp;<\/span>&nbsp;<\/p>\n\n\n\n<p><span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">In UX research, directly incorporating the voices of people with disabilities is crucial to designing truly inclusive user experiences.<\/span> However, research involving people with disabilities requires specific considerations and preparation. In this article, we will introduce the role research companies can play in accessibility research and key points towards practical implementation.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Recruiting Participants<\/strong>&nbsp;<\/span><\/h2>\n\n\n\n<p>For studies that include people with disabilities, utilizing reliable channels for recruitment is invaluable. For smooth and safe recruitment, collaborating with organizations and groups, or using methods like those below is highly recommended:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Referrals from Pre-established Networks (Our Unique Approach)<\/strong>&nbsp;<\/strong><br>Internal referrals expand recruitment options via parties with whom you have existing connections or past interactions. <span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">The advantage of this approach is that it is based on trust, making it easier for candidates to participate with peace of mind.<\/span> We employ this method as it creates valuable opportunities to connect with participants who would be difficult to reach through conventional means.&nbsp;<\/li>\n\n\n\n<li><strong>Recruitment Panels<\/strong><br>Partnering with specialized recruitment firms that hold panels for people with disabilities enables swift and appropriate connection to potential participants. This method is recommended for large-scale studies, as coordination and management can be implemented more uniformly.&nbsp;<\/li>\n\n\n\n<li><strong>Advocacy Groups<\/strong>&nbsp;<br>By cooperating with organizations and support agencies to which persons with disabilities belong, it is possible to recruit participants in a way that makes them feel secure and willing to cooperate. Using organizations that cater to specific disabilities, such as visual, hearing, developmental, and physical disabilities, also makes it possible to provide more accurate and appropriate support.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Research Design\uff1aAdvice for Accessibility Research by Group&nbsp;<\/strong>&nbsp;<\/span><\/h2>\n\n\n\n<p>Before participation, be sure to confirm the necessary support and accommodations the participant(s) need. These considerations vary based on the disability considerations of a demographic, and per individual. A participant capable of sign language will potentially need a different set-up than a participant who can accurately read lips, for example. <span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">Adding ingenuity and intent to research preparation and design ensures participants can engage in the research with confidence and provide the most accurate data<\/span>.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Considerations for Participants with Visual Impairments<\/strong>&nbsp;<\/span><\/h3>\n\n\n\n<p>For participants with visual impairments who cannot visually confirm information on screen, audio transmission of information is essential. Especially in online research, where audio is almost the sole source of information, it is crucial to convey clearly &#8220;what is being viewed&#8221; and &#8220;which part is being discussed.&#8221;<\/p>\n\n\n\n<p>As such, <span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">it is best to avoid indicating language like &#8220;this screen&#8221; or &#8220;that one,&#8221; and instead provide specific descriptions like &#8220;the second button from the top.&#8221;<\/span> In face-to-face settings, providing tactile materials or actual objects for confirmation is also effective.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body u-slim-width is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<div class=\"wp-block-snow-monkey-blocks-box smb-box\" style=\"margin-right:0;margin-left:0;--smb-box--background-opacity:1;--smb-box--border-width:1px\"><div class=\"smb-box__background\"><\/div><div class=\"smb-box__body is-layout-constrained wp-block-snow-monkey-blocks-box-is-layout-constrained\">\n<p><strong>Key Considerations:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose tools compatible with screen readers (e.g. Qualtrics, Microsoft Forms)&nbsp;<\/li>\n\n\n\n<li>Correctly set labels for questions and input fields&nbsp;<\/li>\n\n\n\n<li>Ensure keyboard compatibility for operation without a mouse&nbsp;<\/li>\n\n\n\n<li>Share how-to guides or practice forms in advance to alleviate anxiety&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Considerations for Participants with Hearing Impairments<\/strong><\/span><\/h3>\n\n\n\n<p>For those with hearing impairments who may not catch explanations or conversations by sound, visual information transmission is essential. Use live captions and chat functions to supplement with text information. As necessary support varies based on the degree of impairment and communication methods (e.g. sign language or lip-reading), it is essential to confirm the participant&#8217;s preference beforehand.&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container smb-container--no-gutters\"><div class=\"smb-container__body u-slim-width is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<div class=\"wp-block-snow-monkey-blocks-box smb-box\" style=\"--smb-box--background-opacity:1;--smb-box--border-width:1px\"><div class=\"smb-box__background\"><\/div><div class=\"smb-box__body is-layout-constrained wp-block-snow-monkey-blocks-box-is-layout-constrained\">\n<p><strong>Key Considerations:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilize online tools with automatic captioning (e.g., Zoom, Microsoft Teams)&nbsp;<\/li>\n\n\n\n<li>Share explanations verbally and simultaneously via a chat function&nbsp;<\/li>\n\n\n\n<li>Distribute the flow and purpose of the research in advance via documents for easier preparation&nbsp;<\/li>\n\n\n\n<li>Arrange for sign language interpreters as desired&nbsp;(<a href=\"https:\/\/www.tokyo-shuwacenter.or.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.tokyo-shuwacenter.or.jp\/<\/a>)<\/li>\n\n\n\n<li>Avoid wearing masks to enable lip-reading&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong><strong>Considerations for Participants with Physical Impairments<\/strong><\/strong>&nbsp;<\/span><\/h3>\n\n\n\n<p>Physical disabilities can vary widely, with some individuals facing limitations in the range of motion in their hands or arms, or difficulty sitting for extended periods. Tailor accommodations to the individual\u2019s condition, considering physical ease and operational simplicity, and adjust the research duration and method flexibly as necessary.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container smb-container--no-gutters\"><div class=\"smb-container__body u-slim-width is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<div class=\"wp-block-snow-monkey-blocks-box smb-box\" style=\"--smb-box--background-opacity:1;--smb-box--border-width:1px\"><div class=\"smb-box__background\"><\/div><div class=\"smb-box__body is-layout-constrained wp-block-snow-monkey-blocks-box-is-layout-constrained\">\n<p>Key Considerations:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use tools compatible with voice input or switch devices&nbsp;<\/li>\n\n\n\n<li>Shorten research times or schedule breaks&nbsp;<\/li>\n\n\n\n<li>Allow accompaniment by assistants or proxy responses&nbsp;<\/li>\n\n\n\n<li>Confirm necessary support contents in advance and respond individually&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Considerations for Participants with Developmental Disabilities<\/strong><\/span><\/h3>\n\n\n\n<p>People with developmental disabilities have individual differences in information processing and communication, often feeling uneasy with uncertainty or abstract expressions. To allow them to participate comfortably, provide an outlook in advance, and ensure questions are concise and specific.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container smb-container--no-gutters\"><div class=\"smb-container__body u-slim-width is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<div class=\"wp-block-snow-monkey-blocks-box smb-box\" style=\"--smb-box--background-opacity:1;--smb-box--border-width:1px\"><div class=\"smb-box__background\"><\/div><div class=\"smb-box__body is-layout-constrained wp-block-snow-monkey-blocks-box-is-layout-constrained\">\n<p><strong>Key Considerations:&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communicate the research flow and required time in diagrams or bullet points in advance&nbsp;<\/li>\n\n\n\n<li>Use concise, low-context expressions for questions (e.g., &#8220;Which app did you use most in the past week?&#8221; instead of &#8220;What apps do you use?&#8221;)&nbsp;<\/li>\n\n\n\n<li>Incorporate ice-breaking chats or simple questions before starting to ease tension&nbsp;<\/li>\n\n\n\n<li>Include choice-based or image presentations in response methods&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\">Showcase of Accessibility Tools to Support Accessibility Research in Japan<\/span><\/h2>\n\n\n\n<p>In accessibility research, leveraging tools that address the diverse needs of participants is essential. This article introduces key communication tools that help facilitate smooth research sessions and create an environment where everyone can participate with confidence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>UD Talk<\/strong>&nbsp;<\/span><\/h3>\n\n\n\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/icon_UD\u30c8\u30fc\u30af.jpg\" alt=\"\" class=\"wp-image-4963 size-full\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/icon_UD\u30c8\u30fc\u30af.jpg 500w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/icon_UD\u30c8\u30fc\u30af-300x300.jpg 300w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/icon_UD\u30c8\u30fc\u30af-150x150.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>UD Talk is an app that transcribes speech to text in real-time, making it highly effective for communication with participants with hearing impairments, allowing them to verify the content of conversations visually and quickly.&nbsp;<\/p>\n\n\n\n<p>UD Talk <a href=\"https:\/\/udtalk.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\ufffc\"><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"up-right-from-square\" class=\"svg-inline--fa fa-up-right-from-square \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M352 0c-12.9 0-24.6 7.8-29.6 19.8s-2.2 25.7 6.9 34.9L370.7 96 201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L416 141.3l41.4 41.4c9.2 9.2 22.9 11.9 34.9 6.9s19.8-16.6 19.8-29.6V32c0-17.7-14.3-32-32-32H352zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Smartphone and PC compatible&nbsp;<\/li>\n\n\n\n<li>Usable in conjunction with tools like Zoom or Teams&nbsp;<\/li>\n\n\n\n<li>Recognizes and color-codes the speech of multiple people, making it easy to identify who is speaking&nbsp;<\/li>\n\n\n\n<li>Editable text makes correction misinterpretations easily done on the spot&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"434\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1.jpeg\" alt=\"\" class=\"wp-image-4931\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1.jpeg 650w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1-300x200.jpeg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure>\n\n\n\n<p><em><em>Communication with UD Talk (Image Source\uff1a<\/em> https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000159.000008099.html\uff09<\/em>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Zoom Transcription (Closed Caption) Feature<\/strong>&nbsp;<\/span><\/h3>\n\n\n\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"626\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-2.png\" alt=\"\" class=\"wp-image-4932 size-full\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-2.png 626w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-2-300x300.png 300w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-2-150x150.png 150w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Zoom\u2019s closed captioning function converts speech into subtitles in the moment and is ubiquitous to the standard version. The setting is toggleable by any participant, without host permission.&nbsp;<\/p>\n\n\n\n<p><em>Enabling automated captioning:<\/em> <a href=\"http:\/\/\ufffc\u2197support.zoom.com\/hc\/ja\/article?id=zm_kb&amp;sysparm_article=KB0058815\" target=\"_blank\" rel=\"noopener\" title=\"\ufffc\"><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"up-right-from-square\" class=\"svg-inline--fa fa-up-right-from-square \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M352 0c-12.9 0-24.6 7.8-29.6 19.8s-2.2 25.7 6.9 34.9L370.7 96 201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L416 141.3l41.4 41.4c9.2 9.2 22.9 11.9 34.9 6.9s19.8-16.6 19.8-29.6V32c0-17.7-14.3-32-32-32H352zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z\"><\/path><\/svg><\/span><\/a> <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Available in multiple languages&nbsp;<\/li>\n\n\n\n<li>Toggleable by each individual participant&nbsp;<\/li>\n\n\n\n<li>Captions can be logged and saved for post-session review&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"992\" height=\"722\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/Zoom.png\" alt=\"\" class=\"wp-image-4979\" style=\"width:639px;height:auto\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/Zoom.png 992w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/Zoom-300x218.png 300w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/Zoom-768x559.png 768w\" sizes=\"auto, (max-width: 992px) 100vw, 992px\" \/><figcaption class=\"wp-element-caption\"><em>Closed caption settings can be accessed and edited from the \u201cAccessibility\u201d tab of Zoom Settings in the web portal<\/em>&nbsp;<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"4965\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-1024x768.jpg\" alt=\"\" class=\"wp-image-4965\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-1024x768.jpg 1024w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-300x225.jpg 300w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-768x576.jpg 768w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-1536x1152.jpg 1536w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/ZOOM\u5b57\u5e55\u6a5f\u80fd-1920x1440.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"769\" data-id=\"4964\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8-1024x769.png\" alt=\"\" class=\"wp-image-4964\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8-1024x769.png 1024w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8-300x225.png 300w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8-768x577.png 768w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8-1536x1154.png 1536w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/\u5b9f\u67fb\u30a4\u30e1\u30fc\u30b8.png 1769w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<figcaption class=\"blocks-gallery-caption wp-element-caption\"><em>Moderator\u2019s speech is captioned and transcribed [Left]. <\/em><br><em>This is useful even for in-person interviews with non-verbal hearing-impaired participants [Right].&nbsp;<\/em>&nbsp;<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong><strong>Screen Reader-compatible Tools<\/strong>&nbsp;<\/strong>&nbsp;<\/span><\/h3>\n\n\n\n<p>Screen reader-compatible survey tools are a key consideration to make it easier for visually impaired individuals to participate in research. By linking with assistive technologies that read text aloud (e.g. NVDA, VoiceOver, JAWS), &#8220;understanding content and expressing personal opinions without having to see&#8221; becomes possible.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Examples:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-media-text alignwide is-vertically-aligned-center\" style=\"grid-template-columns:17% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"257\" height=\"257\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1.png\" alt=\"\" class=\"wp-image-4930 size-full\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1.png 257w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-1-150x150.png 150w\" sizes=\"auto, (max-width: 257px) 100vw, 257px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Qualtrics<\/strong> <a href=\"https:\/\/www.qualtrics.com\/ja\/\" target=\"_blank\" rel=\"noopener\" title=\"\ufffc\"><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"up-right-from-square\" class=\"svg-inline--fa fa-up-right-from-square \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M352 0c-12.9 0-24.6 7.8-29.6 19.8s-2.2 25.7 6.9 34.9L370.7 96 201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L416 141.3l41.4 41.4c9.2 9.2 22.9 11.9 34.9 6.9s19.8-16.6 19.8-29.6V32c0-17.7-14.3-32-32-32H352zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"253\" height=\"253\" src=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image.png\" alt=\"\" class=\"wp-image-4929 size-full\" srcset=\"https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image.png 253w, https:\/\/uism.co.jp\/wp-content\/uploads\/2025\/07\/image-150x150.png 150w\" sizes=\"auto, (max-width: 253px) 100vw, 253px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Microsoft Forms<\/strong> <a href=\"https:\/\/www.microsoft.com\/ja-jp\/microsoft-365\/online-surveys-polls-quizzes\" target=\"_blank\" rel=\"noopener\" title=\"\ufffc\"><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"up-right-from-square\" class=\"svg-inline--fa fa-up-right-from-square \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M352 0c-12.9 0-24.6 7.8-29.6 19.8s-2.2 25.7 6.9 34.9L370.7 96 201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L416 141.3l41.4 41.4c9.2 9.2 22.9 11.9 34.9 6.9s19.8-16.6 19.8-29.6V32c0-17.7-14.3-32-32-32H352zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Screen reader-compatibility allows for access to questions and survey options without visual queues&nbsp;<\/li>\n\n\n\n<li>Simple structure supports navigation and input via keyboard strokes&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Use Case<\/strong>&nbsp;<\/td><td><strong>Appropriate Tool<\/strong>&nbsp;<\/td><td><strong>Features<\/strong>&nbsp;<\/td><\/tr><tr><td>Screener&nbsp;<\/td><td>Microsoft Forms&nbsp;<\/td><td>Simple UI design, high accuracy reading, optimized for keyboard&nbsp;<\/td><\/tr><tr><td>Consent Acquisition&nbsp;<\/td><td>Qualtrics&nbsp;<\/td><td>Can create forms that support text-to-speech and progress management&nbsp;<\/td><\/tr><tr><td>Satisfaction Survey&nbsp;<\/td><td>Microsoft Forms&nbsp;<\/td><td>Evaluation and comment fields have text-to-speech support, collection possible in short time&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Follow-up and Building Relationships Post-Research<\/strong>&nbsp;<\/span><\/h2>\n\n\n\n<p>Even after research concludes, carefully handling relationships with participants is extremely important in accessibility research. Confirming whether participants could express their opinions without anxiety or difficulty enhances the overall quality and reliability of the research.&nbsp;<\/p>\n\n\n\n<p>Additionally, by flexibly responding to remuneration and contact methods according to participants\u2019 situations, you can provide a considerate research experience. <span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">Post-research interactions should not be viewed as a one-time administrative task but as a process of trust-building that fosters future collaboration.&nbsp;<\/span>&nbsp;<\/p>\n\n\n\n<p><strong>Key Considerations:&nbsp;<\/strong><\/p>\n\n\n\n<div class=\"wp-block-snow-monkey-blocks-container smb-container c-container\"><div class=\"smb-container__body is-layout-constrained wp-block-snow-monkey-blocks-container-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Allow flexible choice in remuneration methods such as cash, gift cards, or bank transfers&nbsp;<\/li>\n\n\n\n<li>Provide a venue to receive feedback or impressions about the research (e.g. simple survey)&nbsp;<\/li>\n\n\n\n<li>Share summaries of research results and usage ideas with interested participants&nbsp;<\/li>\n\n\n\n<li>Confirm participants&#8217; interest or willingness for future research casually and without pressure&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><span style=\"color: #34775c\" class=\"sme-text-color\"><strong>Conclusion<\/strong><\/span><\/strong><\/h2>\n\n\n\n<p><span style=\"background-image: linear-gradient(transparent 60%, rgba(255, 240, 151, 0.5) 60%)\" class=\"sme-highlighter\">Accessibility research is not an &#8220;option&#8221; for dealing with special subjects but a fundamental initiative essential to UX at its essence. <\/span>Listening to the voices of people with disabilities can reveal unnoticed challenges in services or products, leading to experiences that anyone and everyone can use with confidence.&nbsp;<\/p>\n\n\n\n<p>As research companies, we have the duty to properly receive the voices of participants and convey them to other businesses and society at large. This requires not just &#8220;conducting&#8221; research but creating an environment where &#8220;participants feel respected.&#8221;&nbsp;<\/p>\n\n\n\n<p>Accessibility is not a special feature but the &#8220;foundation of better UX design&#8221; that starts with small considerations towards making research inclusive for everyone.&nbsp;<\/p>\n\n\n\n<p><strong>For companies considering research targeting people with disabilities, please feel free to consult us.&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-wp-oembed-blog-card wp-block-embed-wp-oembed-blog-card\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/uism.co.jp\/en\/ux-trap-of-japanese-toilets-why-icons-arent-always-universal\n<\/div><figcaption class=\"wp-element-caption\"><span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"share\" class=\"svg-inline--fa fa-share \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M307 34.8c-11.5 5.1-19 16.6-19 29.2v64H176C78.8 128 0 206.8 0 304C0 417.3 81.5 467.9 100.2 478.1c2.5 1.4 5.3 1.9 8.1 1.9c10.9 0 19.7-8.9 19.7-19.7c0-7.5-4.3-14.4-9.8-19.5C108.8 431.9 96 414.4 96 384c0-53 43-96 96-96h96v64c0 12.6 7.4 24.1 19 29.2s25 3 34.4-5.4l160-144c6.7-6.1 10.6-14.7 10.6-23.8s-3.8-17.7-10.6-23.8l-160-144c-9.4-8.5-22.9-10.6-34.4-5.4z\"><\/path><\/svg><\/span> Want to learn more? Here is a blog on <em>universal design<\/em>, which takes a broader approach- designing environments and products to be usable by all people.&nbsp;<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Planning accessible UX research in Japan? Learn how to recruit participants with disabilities, prepare practical accommodations, and use tools like captions, screen readers, and flexible support.<\/p>\n","protected":false},"author":31,"featured_media":4928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_locale":"en_US","_original_post":"https:\/\/uism.co.jp\/?p=4927","footnotes":"","wp-seo-meta-description":"Planning accessible UX research in Japan? Learn how to recruit participants with disabilities, prepare practical accommodations, and use tools like captions, screen readers, and flexible support.","wp-seo-meta-robots":[]},"categories":[375],"tags":[201,284,328,329],"class_list":{"0":"post-8205","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-doing-research-in-japan","8":"tag-accessibility","9":"tag-humancentereddesign","10":"tag-inclusivedesign","11":"tag-researchtools","12":"en-US","13":"c-entry"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/posts\/8205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/comments?post=8205"}],"version-history":[{"count":3,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/posts\/8205\/revisions"}],"predecessor-version":[{"id":9390,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/posts\/8205\/revisions\/9390"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/media\/4928"}],"wp:attachment":[{"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/media?parent=8205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/categories?post=8205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uism.co.jp\/wp-json\/wp\/v2\/tags?post=8205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}