Case

For many international travelers, Japan’s vending machines are an iconic part of the experience. They’re seemingly everywhere, offering pretty much anything. Today, many of these have a cashless payment option installed, providing increased convenience. But what seems straightforward to locals can be baffling for newcomers. While waiting for my flight, I spent 90 minutes watching […]

The success of a product or service is not dependent only on its usability and function. The situation or “context” in which a product/service is used greatly affects its viability, target demographic, and future iterations. Consider a music app. The features a user desires may vary greatly depending on if they use it while working […]

Usability Testing is a process that evaluates the effectiveness and ease of use of a product or service. In this age of agility, the need for faster and more effective testing methods is increasing. RITE（Rapid Iterative Testing and Evaluation) is an innovative method to meet this need, and we at Uism are actively employing it. […]

When a new concept is being developed, verifying its acceptability is a vital challenge for any company. When hearing UX research, most people immediately think of qualitative research, and only that. At Uism however, we have abundant experience in both qualitative and quantitative research. From our wealth of experience and know-how, we can provide concept […]