GenerativeAI

Split-screen image showing a woman in her 20s with a notebook on the left, and an AI robot in the same pose on the right. A visual comparison of real and synthetic users.

Synthetic Users: How Far can AI go in UX Research? 

Introduction  As UX researchers, we depend on real people to understand their needs, frustrations, and emotional journeys.  But what if we could simulate those people instead?  With generative AI evolving so quickly, there’s been growing interest in using “synthetic users”, meaning AI-generated personas that respond to research prompts as if they were real. These virtual […]

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