Japan Culture

A person makes a contactless card payment. This image highlights the simple, frictionless UX that helped change Japan's relationship with money. Understanding this user journey is a key part of our UX research into consumer habits.

From Coins to Chimes: Japan’s Cultural Shift to Cashless 

The Cashless Paradox  For any global visitor, Japan has long been a land of fascinating contradictions: a nation of futuristic bullet trains and talking toilets that, until very recently, ran on physical cash. As UX researchers in Tokyo, we’ve had a front-row seat to the dramatic unraveling of this very paradox.  If we turn the clock back just seven […]

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A coin being dropped into a jar full of coins, symbolizing ongoing support and participation—echoing the digital gift-giving culture found in Japan's Oshikatsu community.

“Oshikatsu” – The Next Japanese Word You Need to Know 

Words like emoji and otaku have entered the global business lexicon, each offering a unique window into Japanese culture. It’s time to add a new one to your list: Oshikatsu (推し活).  On the surface, Oshikatsu might look like simple fandom. It translates loosely to “supporting one’s fave,” with “oshi” (推し) being the favorite idol or […]

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世界地図を背景にしたシルエットの子ども2人がじゃんけんをしているイラスト。上部にはグー、チョキ、パーのカラフルな手のアイコンが描かれている。

Why Rock, Paper, Scissors is the Perfect UX System 

Did you know that Rock, Paper, Scissors (yes, that universal game we all played as kids), actually comes from Japan?  In Japanese, it’s called jan-ken, and while the basic rules are the same, its role in everyday life is far more embedded in the culture than in most Western countries. In Japan, jan-ken isn’t just […]

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Redefining Ma (間) in Japanese Digital Aesthetics

Empty space, leaving things out, can speak more strongly than putting them in, and I think that’s very Japanese. — Hiroe Swen (Ceramic Artist) Ma (間), meaning gap, pause, or space, is a spiritual concept of emptiness deeply rooted in Japanese art and culture. It represents the beauty found in the space between things and […]

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New Year’s in Japan: Bring in the Year Right

To many cultures, ringing in the new year is a time of utmost importance and celebration, and Japan is no different. In December, typical goodbyes are replaced with よいお年を! (yoi otoshi wo, “have a good year”) and my phone is abuzz right at the strike of midnight with messages saying 明けましておめでとうございます (akemashite omedetougozaimasu, “congratulations for […]

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Christmas in Japan: A Unique Festive Experience 

For me, the December holiday season is a time of merriment, exchanging of gifts, and spending time with family. Christmas, and the month or so leading up to it was heralded by the Black Friday (and Cyber Monday) sales, a scramble to find every gift on my family’s list, hanging decorations, singing carols, watching the […]

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Japanese Mythology and UX Design

When we talk about psychology, especially in the context of understanding human behavior and thought processes, Carl Jung, the father of Analytical Psychology, is a central figure. His theories, such as the collective unconscious and archetypes, offer valuable insights into the symbolic patterns that emerge across different cultures. Jung believed that these archetypes, universal symbols […]

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