articles

In the world of UX, we’re often obsessed with a frictionless experience. We strive for usability, speed, and seamless journeys. These are vital, of course. But in our quest for efficiency, are we forgetting something more fundamental? The human experience of choice.  Every day, we click, decide, and act through user interfaces. But how free […]

Words like emoji and otaku have entered the global business lexicon, each offering a unique window into Japanese culture. It’s time to add a new one to your list: Oshikatsu (推し活).  On the surface, Oshikatsu might look like simple fandom. It translates loosely to “supporting one’s fave,” with “oshi” (推し) being the favorite idol or […]

Fireworks as More Than a Spectacle  For many outside Japan, hanabi (花火) are simply a beautiful pyrotechnic show. But for the Japanese, they are a seasonal tradition that evokes a deep sense of summer, nostalgia, and community. What if we told you that a Japanese fireworks display is not just a cultural event, but one […]

As the importance of Diversity, Equity, & Inclusion has increased in recent years, there has been a growing emphasis on accessibility. Designing products and services that are easy for everyone to use is not only socially responsible, but essential to a company’s sustainability.   In UX research, directly incorporating the voices of people with disabilities is […]

When global teams talk about innovation, the spotlight often falls on tech giants or visionary designers. But in Japan, some of the most thoughtful, compelling lessons in design come from places no bigger than a walk-in closet.  Urban apartments in cities like Tokyo or Osaka are famously compact. A single resident might live comfortably in […]

For researchers aiming to understand users in their natural environment, home visits are often considered the gold standard. They promise a window into daily routines, spatial habits, and unspoken needs that remote interviews or surveys might miss. However in Japan, this method presents a fascinating paradox: the closer you get to the user, the more […]

In The Book of Tea, Okakura Tenshin remarked, “Translation is always a treason, and as a Ming author observed, can at its best be only the reverse side of a brocade — all the threads are there, but not the subtlety of color or design.” This powerful statement highlights the fundamental challenge of translation: no […]

In today’s fast-paced world, many of us seek ways to slow down, find peace, and appreciate the simple things in life. These themes—mindfulness, simplicity, and balance—not only resonate strongly in the field of UX design but are also deeply embedded in Japanese culture, especially in the tea ceremony, or sado/chado (we’ll use sado for the […]

In UX research, the term “insight” is frequently used. If you work in product development or marketing, you’ve likely heard it many times. However, despite its widespread use, “insight” is often confused with another term: “finding.” In the context of UX research, which seeks to deeply understand users’ experiences and improve products or services based […]

When we talk about psychology, especially in the context of understanding human behavior and thought processes, Carl Jung, the father of Analytical Psychology, is a central figure. His theories, such as the collective unconscious and archetypes, offer valuable insights into the symbolic patterns that emerge across different cultures. Jung believed that these archetypes, universal symbols […]