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New Year’s in Japan: Bring in the Year Right

To many cultures, ringing in the new year is a time of utmost importance and celebration, and Japan is no different. In December, typical goodbyes are replaced with よいお年を! (yoi otoshi wo, “have a good year”) and my phone is abuzz right at the strike of midnight with messages saying 明けましておめでとうございます (akemashite omedetougozaimasu, “congratulations for […]

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Examining UX Barriers in Japanese Vending Machines: Findings from Narita Airport

For many international travelers, Japan’s vending machines are an iconic part of the experience. They’re seemingly everywhere, offering pretty much anything. Today, many of these have a cashless payment option installed, providing increased convenience. But what seems straightforward to locals can be baffling for newcomers. While waiting for my flight, I spent 90 minutes watching […]

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What is an “Insight” and How is it Different from a Finding?

In UX research, the term “insight” is frequently used. If you work in product development or marketing, you’ve likely heard it many times. However, despite its widespread use, “insight” is often confused with another term: “finding.” In the context of UX research, which seeks to deeply understand users’ experiences and improve products or services based […]

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Japanese Mythology and UX Design

When we talk about psychology, especially in the context of understanding human behavior and thought processes, Carl Jung, the father of Analytical Psychology, is a central figure. His theories, such as the collective unconscious and archetypes, offer valuable insights into the symbolic patterns that emerge across different cultures. Jung believed that these archetypes, universal symbols […]

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